Currently, there is a great deal of information about available resources and services that deal with the range of options that a citizen has for studying and training.
However, the opportunities, although wide ranging and of good quality, are distributed across different web sites depending on a set of common criteria: who provides the service, who provides the teaching and whether the teaching is regulated by a body that awards qualifications.
A similar problem is encountered when someone is looking for a job or when an entrepreneur wants to set up a business.
The CAT365 citizens’ portal (http://www.cat365.net/) provides access to information on resources and services available to citizens to enable them to educate and train themselves well, to find a good job, and to create a business – three ways to reinforce competitiveness in Catalonia.
In addition to electronic delivery and access to services, the project also provides for face-to-face interactions between the customer and service provider supported by information technology-based systems via walk-in customer centres.
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