The Communications Backbone project of the Government of Trinidad and Tobago seeks to establish a communications infrastructure that enables all connected ministries and public-sector agencies to communicate and share information effectively and efficiently through its secure network.
It provides key services such as Internet access, e-mail (audio, video and text), e-messaging, e-scheduling, anti-virus protection and access to a dedicated Help Desk (i.e., a support centre for solving end-user problems, providing e-support and handling inbound and outbound enquiries from multiple channels such as the telephone and e-mail).
The Communications Backbone project embodies the concept of internetworking, where multiple LANs of varying protocols from several ministries and public-sector agencies are connected to the Backbone.
The Backbone is a hybrid of an intranet (using frame relay) and an extranet (using encryption technologies to provide secure access to services and applications). The resulting platform facilitates and enables all ministries to automate many traditional work processes.
It also lends itself to rethinking and re-engineering the ways in which the Government of Trinidad and Tobago functions.
The Ministry of Public Administration and Information was assigned the leading responsibility for managing and coordinating the implementation of the Communications Backbone and acts as an agent in providing the necessary support to other ministries.
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