In January 2001, the ICT Strategy Headquarters adopted the e-Japan Strategy, which envisaged Japan’s becoming the world’s most advanced ICT nation within five years. Promoting administrative reform through the use of ICT in the public sector is featured in the strategy, which also includes the following priority policies: development of a world-class advanced ICT network, education and human resources, e-commerce, and security and stability in the network. The Programme for Building e-Government was adopted in 2003. It provides the basis for the ongoing e-government initiatives.
The Programme for Building e-Government has two main goals: creation of a user-oriented administrative service and establishment of a cost-effective, efficient administration. In order to achieve these goals, three objectives need to be met: provision of better services to the public; renovation of business processes and systems; and development of infrastructure for e-government.
In its effort to provide better services to the public, the e-Japan Strategy envisaged government-to-consumer and government-to-business administrative procedures going fully online, making a commitment to treat digital information on an equal footing with paper-based information.
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